Updated 2026-01-28

Best AI Tools for Small Business

Reliable tools that save time on content, support, and ops.

AI tools are most useful when they reduce busywork: drafting, summarizing, brainstorming, and basic automation. This page focuses on tools that fit real workflows and explains the trade‑offs without hype.

Note: we focus on practical trade-offs. If you already know the category, jump straight to the comparison table.

Quick picks

ToolWhy it’s a good fitWatch-outs
Gemini
Best overall
Useful when you work inside Google's ecosystem and want quick summaries or drafting tied to your workflows.Feature set and UX can change; test your exact use-case before committing.
Claude
Best value
Often preferred for longer writing and careful reasoning, especially when you want a calm tone and fewer tangents.May need clearer instructions for strict formatting or short outputs.
Runway
Best for teams
Popular for quick video editing and AI-assisted video workflows.Costs can rise with heavy usage; check limits and credits.
Copy.ai
Best for beginners
Good for quick marketing angles, variations, and short-form copy without much setup.Output can feel generic if you don’t provide product context.
Jasper
Best for power users
Built for marketing teams that want brand voice controls and repeatable templates for campaigns.Can be costly for small teams if you only need occasional copy.

How to choose

  • Start with the job to be done: what problem are you solving weekly?
  • Setup vs simplicity: powerful tools often require configuration.
  • Pricing reality: check seat limits, usage caps, and add-ons.
  • Adoption: the best tool is the one your team actually uses.

Next steps

Once you’ve shortlisted 2–3 tools, test them with one real workflow (not a demo project). That usually reveals the right pick quickly.